Who We Are?
Your Trusted Partner for Outsourcing your Company’s Critical Processes
MG Services and Tech is a Business Process Outsourcing (BPO) firm that enables Small and Medium-sized Enterprises (SMEs) in Florida, to outsource three critical operational functions — Human Resources (HRO), Information Technology (ITO), and Maintenance/Facility Management (MTO) — to a single, trusted provider.
We have a team of professionals specializing in these three critical service areas. With over 15 years of experience across sectors such as Hospitality, Transportation, Technology, Logistics, Security, Healthcare, and Services, we now focus on helping SMEs improve their internal processes so they can concentrate on consistently growing their businesses.
Mission
To relieve Florida SME owners of the operational burden of managing Staff, Technology, and Infrastructure by providing professional, measurable, and accessible solutions that allow them to focus on growing their business.
Vision
Become the reference operating partner for 150+ SMEs in the region by 2029, recognized as the bilingual, comprehensive and reliable alternative to the large fragmented suppliers in the market.
Values
EXCELLENCE: We do things right from the start.
INTEGRITY: We never use your data for purposes other than providing you with a service.
INNOVATION: We incorporate automation to offer you greater value.
Our Team
Our Leadership Team
A Company’s most important asset is its People. We understand this, which is why we are the Best partner for your Business.
Yanelis Garcia
CEO / Director
Organizational Psychologist and Certified Coach. With over 15 years of experience identifying talent and developing HR strategies. Specialist in Talent Management and Organizational Development.
Jose Mero
COO / Director
Telecommunications and Electronics Engineer. With over 18 years in Technology project and Maintenance management. Specialist in systems administration, IT consulting, and technical solutions.
Gisel Mero
CFO / Compliance Manager
Certified CPA and ISO Auditor. With over 20 years of experience in Process management and implementation, as well as Quality and Compliance audits for small and large companies.
Why Choose Us?
The only operational partner in Florida where your business’s people, technology, and physical infrastructure are managed under one roof, with a single point of contact and total visibility.
Real integration
We integrate three critical service lines under unified management, with expert specialists for each contracted service.
Bilingual by design
The competition offers ‘support in Spanish.’ With us, the work is bilingual and diverse for your convenience.
A single contact point
You don’t need to manage three suppliers that don’t coordinate with each other. That is time and energy you don’t have.
Genuine expert consulting
A human relationship that responds in hours, not days. Specialized advice and legal compliance.