Who Are We?
Your Trusted Partner for Outsourcing your Company’s Critical Processes
MG Services and Tech is a BPO (Business Process Outsourcing) firm that enables small and medium-sized enterprises in Florida to outsource three critical operational functions—Human Resources (HR), Information Technology (IT), and Facility Management (FM)—to a single, trusted provider, rather than managing three or more independent vendors lacking coordination with one another.
We have a team of professionals specializing in these three critical service areas. With over 15 years of experience across sectors such as Hospitality, Transportation, Technology, Logistics, Security, Healthcare, and Services, we now focus on helping SMEs improve their internal processes, so they can concentrate on consistently growing their businesses.
Mission
To free Florida SME owners from the operational burden of managing People, Technology, and Infrastructure by delivering professional, measurable, and accessible solutions that allow them to focus on growing their businesses.
Vision
To become the go-to operational partner for over 150 SMEs in the region by 2030, recognized as the bilingual, comprehensive, and reliable alternative to the market’s large, fragmented providers.
Values
EXCELLENCE: We do things right from the start.
INTEGRITY: We never use your data for purposes other than providing you with a service.
INNOVATION: We incorporate automation to offer you greater value.
Our Super Team
Our Leadership Team
A Company’s most important asset is its People. We understand this, which is why we are the Best partner for your Business.
Yanelis Garcia
CEO / Director
Organizational Psychologist and certified Coach. 15+ years managing talent and developing HR strategies. Specialist in talent development and organizational development. Technical credibility as an in-house HR Director.
Jose Mero
COO / Director
Telecommunications and Electronics Engineer. 18+ years of experience in technology and maintenance projects. Specialist in systems administration, IT consulting, and technical solutions. Hands-on field experience across various industries.
Gisel Mero
CFO / Compliance Manager
Certified CPA and ISO Auditor. +20 years of experience in Process management and implementation, as well as Quality and Compliance audits for small and large companies.
Why Choose Us?
The only operational partner in Florida where your business’s People, Technology, and Physical infrastructure are managed under one roof, with a single point of contact and total visibility.
Genuine integration
We integrate three critical service lines under unified management, with expert specialists for each contracted service.
Bilingual by design
The competition offers ‘support in Spanish.’ With us, the work is bilingual and diverse for your convenience.
A single contact point
You don’t need to manage three suppliers that don’t coordinate with each other. That is time and energy you don’t have.
Real expert consulting
A human relationship that responds in hours, not days. Specialized advice and legal compliance.